Titan's Protection Promise
We can’t wait to begin welcoming you on our holidays again, to take you on some incredible journeys across the world and to experience the most remarkable destinations. The world may be changing, but at Titan Travel we are still determined to create perfect moments for all our customers who are dreaming of travelling with us again soon. And even though the landscape of travel is continually shifting, your safety and that of our team will always be our top priority.
Titan’s Protection Promise has been created to make sure you feel safe and secure when you choose an escorted tour with us. Even though travel is on pause for the moment, we want you to feel confident planning your next holiday with us. We also want to reassure you that, even though there may be small differences to the way we travel, it will not impact on the overall experience. From ensuring we have a safe and clean environment throughout, to adhering to social distancing measures, we will continually monitor the situation to make sure you have a worry-free holiday.
Our Protection Promise includes:
A safe and friendly reception
Before your holiday we may need to contact you to confirm all travellers are fit to travel and ready for your upcoming trip. Meanwhile, our VIP-door-to-door service will see customers being picked up by fully-trained drivers who will be following the latest health and safety guidelines.
Supporting your health and wellbeing
We will be following government and local health advice on the issue of wearing face coverings. Whilst we will endeavour to have a supply, our recommendation is that all customers come equipped with their own face coverings and hand sanitisers because these may be a requirement during certain points of your holiday. We will also ensure safe distances where feasible, whether this is out on excursions or exploring local areas.
Elsewhere, our tour managers and guides will be fully-trained, adhering to local regulations and making sure their groups will follow these. And of course, be on hand to assist should any of our customers feel unwell. From limiting seat rotation on our coaches, to an ever expanding range of smaller group tours, we want to guarantee your peace of mind.
Our commitment to cleanliness
Providing a clean environment for our customers is paramount. Our VIP drivers will make sure their vehicles are sanitised and spotless for your journey to and from the airport, while all our coaches will be thoroughly cleansed and disinfected at least once a day. Meanwhile, all our hotels will adhere to strict cleaning measures in both the rooms and in public areas and have to obey all new COVID-19 health and safety requirements before we send Titan guests.
Trusting our respected partners
We are always committed to teaming up with like-minded and trusted partners who share our core values. Our chosen airline carriers, hotels, local guides, coach operators, excursion teams and ocean cruising and river cruising partners, will also have to follow strict safety procedures while Titan customers are travelling with them. We know you’ll be in safe hands.
Being proud of our travel expertise
With a multitude of awards to our name, we are the escorted tour specialist and are unwavering in our efforts to still provide fantastic travel experiences. Alongside our excellent customer care, we are determined to use our 40 years’ experience to curate and offer the very best escorted tours, alongside keeping all our customers safe, well and happy. Rest assured we are continually monitoring the situation and will amend our procedures as needed.
We’ve got you covered
Booking a Titan holiday couldn’t be easier. We have several policies that will give you flexibility and reassurance in these uncertain times. Our Peace of Mind policy has been extended to October and allows customers to postpone a departure or transfer to another from January 2021, subject to availability, with no cancellation or amendment fee. Meanwhile, our Flexi Deposit, which is available on all bookings before September, also allows you to amend your departure date with no extra fee. We are also ABTA and ATOL protected which means you really can travel with confidence.
Why choose a Titan Travel tour or cruise?
Our award-winning collection of holidays covers all seven continents, with carefully planned itineraries ranging from rail journeys and river cruises, to small-group adventures and trips exclusively for solo travellers
Our promise that we will ensure your holiday is safe and secure
VIP Travel Service on every holiday
Hassle-free transfers from home with unlimited mileage
98% would book again
Holiday reviews and ratings from verified Titan travellers
Early Bird Price Promise
Early bookers will never pay more than last-minute bookers