Upgrade your flight for added comfort
Although the comfort and service offered by the airlines we use is excellent in all categories, you may wish to upgrade your flight. On this page you will find information on some of our more popular airline upgrades, with certain other airlines also available.
If you have an existing booking and want to upgrade your flight please call our Sales team on 0800 988 5823.
British Airways
The UK’s largest international scheduled airline, British Airways operates flights to over 550 destinations worldwide and is a member of the Oneworld Alliance Group. The company prides itself on its reputation for providing full service to customers both on the ground and in flight.* Club World menu options are available on flights to and from London Heathrow.
Club World
Choosing Club World means travelling in comfort and freedom. Dedicated departure lounges and an Elemis Travel Spa* are designed to give you choice before your flight, whether you wish to relax, dine or be pampered. The Club World seats give you your own space and time to do what you want, when you want. Bigger, wider and more comfortable than ever, you can guarantee complete comfort in any position. The very best in local and international cuisine is served, along with specially selected wines and champagnes. If you are still peckish, you are free to help yourself to healthy snacks and tasty treats from the Club Kitchen.
* Available at London Heathrow Terminal 5 and New York JFK Terminal 7.
Club Europe
Enjoy the tranquillity of a dedicated lounge where you can rest, catch up on some work or enjoy refreshments before your flight. The separate Club Europe cabin at the front of the aircraft gives you the seclusion and space you need, with a dedicated window or aisle seat. Simply sit back in your wide, comfortable, contoured leather seat and enjoy your flight. Take a look at the mouth-watering menu, a selection of hot and cold dishes, perfectly suited to the time of day. If you’re flying in the morning, choose between a full English or a continental breakfast on every flight that’s longer than an hour. A complimentary bar is available on every flight.
Audio Visual On Demand (AVOD)
Currently being rolled out across all long-haul routes*, AVOD gives you over 200 film, TV, music and games options, all available on-demand.
* Not available on aircraft fitted with a 12 channel in-flight entertainment system.
Virgin Atlantic
Premium Economy - all those little extras that make flying more enjoyableDedicated check in and priority boarding. Relax preflight with a glass of bubbly and complimentary newspaper. Recline on your leather seat with a 38in (95cm) seat pitch, headrest and footrest. Choice of three delicious main meals, served on china, with stainless steel cutlery and linen. After dinner liqueur. Complimentary amenity kit on night flights. Laptop power in every seat.
Upper Class - The Ultimate way to travel
Relax before your flight in our award winning Virgin Atlantic Clubhouses* Relax on one of the longest fully flat beds in business class. Enjoy a delicious menu of restaurant style food and fine wine. Complimentary drinks and snacks served throughout the flight. On-board bar. A classic British afternoon tea or full English breakfast before arrival, depending on the time of day. Over 300 hours of movies, TV shows, music and games available on the Vera in-flight entertainment system**.
* Lounge facilities vary at each destination.
** On demand entertainment available on all A330, A340-600 and 747 aircraft.
Air Canada
Premium Economy - A new class of travel!Experience superior comfort in a dedicated cabin, with a premium meal service and priority airport services.
24 Premium Economy seats in separate cabin*. A large seat (50.8cm/20” between armrests) and a greater recline (17.8cm/7”) compared to Economy class*. A comfortable seat pitch (96.5 cm/38”) with room to stretch*.A new state-of-the-art entertainment system featuring your own personal touch-screen TV. Personal access to hundreds of hours of top-rated on-demand entertainment. A single-pin audio jack for your own headset, or complimentary headphones to keep after the flight. Complimentary wines, spirits and premium cuisine, and a hot towel with every meal service. Adjustable headrest, a comfortable pillow and blanket, as well as your own amenity kit. Ambient lighting and an individual reading light. Priority boarding, check-in and baggage handling.
* Based on select Boeing 777 aircraft featuring a Premium Economy cabin
International Business Class – Flat out Wonderful
Enjoy fully lie-flat beds on all international services from the UK to Canada*. The revolutionary lie-flat seat transforms the transatlantic product into luxurious first class comfort and service for a business class price. Priority check-in, boarding and baggage handling. A fully lie-flat bed that is 191cm/6’3” long and 53cm/21” wide**, also fitted with lumbar support & massage function. Dedicated Concierge service. Separate cabin with guaranteed window or aisle, front facing seat. Ambient lighting in synch with time zones to ease jet lag. Unwind with your very own comfortable pillow and duvet. Fine dining restaurant-style meals. Bar service featuring fine Canadian wines. Personal touch-screen TV with access to over 600 hours of on-demand In-flight entertainment. Complimentary Amenity Kit featuring Canadian brand Escents Aromatherapy skin care products.
* Except on London Heathrow to St John’s service - subject to change.
** Dimensions based on Classic Pod where offered on international fleet.
Qantas
A380 Premium EconomyTreat yourself to extra comfort in the award-winning Premium Economy*
Dedicated check-in desk. Priority boarding and disembarkation. Dedicated 35 seat upper deck cabin. Extra wide up to 19.5”, ergonomically designed seat, up to 42” seat pitch and 9” seat recline.
Leg rest with fold-out footrest. Pre-take off drinks. Over 1000 on-demand entertainment options on your very own widescreen in-arm entertainment screen. A choice of menu with a selection of premium Australian wines. Self service snack bar.
*Awarded World’s Best Premium Economy by Skytrax World Airline Awards 2012
Qantas A380 International Business
Dedicated check-in desks and Business lounge access. 64 Skybeds located on the upper deck. Fully-flat bed at over 2-meters with a spacious 80” seat pitch. Fully adjustable seat from upright to bed position. Turn down service with a mattress to lie on top of your Skybed and a sumptuous duvet for extra comfort, as well as pyjamas. On-board lounge and self-service bar. Over 1000 on-demand entertainment options on your very own widescreen in-arm entertainment screen. Flexible dining options, including on-demand supper service and room service style breakfast all presented on premium tableware. On-board sommeliers* will advise you on our selection of premium Australian wines.
*On selected flights
From London Heathrow the Qantas A380 operates on services to Melbourne and Sydney, via Dubai. This is subject to last minute aircraft changes.
American Airlines
International Business ClassDedicated check-in and Fast Track through security.* Complimentary personalized service, comfort and exceptional amenities including Business Center at the Admirals Club®.
On board:
Fully lie-flat seat with an intuitive design where any component can be adjusted, including the seat back, head rest, and leg rest. All seats have aisle access. Individual tray table provides a larger work surface. Wi-Fi capability, power and USB outlets.Duvet, pillow and slippers. Akhassa skincare products. Chef-inspired menu options. Multi-Course meal or Dine Upon Request® service available, which allows meal to be presented all at once, at desired time.Walk-up bar stocked with sweet and savoury snacks – a first for any U.S. carrier. Personal in-seat entertainment of up to 250 movies, 180 TV programs and 350 audio selections to enjoy on a 15.4 inch touchscreen monitor. Bose® Quiet Comfort® Noise Cancelling® headphones.
On arrival:
The Arrivals Lounge at London Heathrow provides a great place to have breakfast, freshen up or fulfil business needs before leaving the airport.
*at select airports
First Class Comfort
First Class Seat First Class Bed:
Seat reclines into a fully flat six foot, eight inch bed with drop-down armrests that allow for easier access and more sleeping space. Light-weight day blanket. Turndown service offering a quilted bed topper, cosy duvet, two pillows, comfortable pyjamas and closed toe slippers. Amenity kit conveniently doubles as a tablet case and features Dermalogica® cosmetics. Full size lotions and amenities in the restrooms.
Dining:
Personalized dining experience with an expanded selection of menu options, hand-delivered on modern china. Amuse-bouche followed by chef-inspired menu, paired with award-winning wines. Made-to-order ice cream sundaes. Treats and refreshments such as gourmet chocolate or flavored spa water.Dine Upon Request® service available, which allows meal to be presented all at once, at desired time. Walk-up bar stocked with sweet and savory snacks – a first for any U.S. carrier.
Entertainment:
Personal in-seat entertainment of up to 250 movies, 180 TV programs and 350 audio selections to enjoy on a 17 inch touchscreen monitor. Bose® QuietComfort® Noise Cancelling® headphones.
