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Travel with confidence

Here at Titan, we take pride in providing an award-winning service where the customer always comes first. We are with you every step of the way and at the moment understand you may be concerned about COVID-19. Therefore, we have gathered together our most frequently asked questions from our customers below:

What are Coronaviruses?

Coronaviruses (CoV) are a large family of viruses that usually cause mild respiratory illness. A new (novel) CoV was identified in Wuhan, China, in December 2019 and is called Covid-19.

What is the current situation?

Cases have now been reported in numerous other counties around the world.  Predominantly, cases are still mainly in China, however over the wider Far East Region and most recently in Italy there has been a number of high-volume outbreaks.

The Foreign and Commonwealth Office (FCO) in conjunction with the World Health Organisation (WHO) and Public Health England (PHE) provide regular information on how Covid-19 can impact travel plans, and your own personal hygiene, and importantly what to do if you believe you have been taken ill with Covid-19

How likely am I to catch COVID-19? 

The risk depends on where you live or where you have travelled recently. The risk of infection is higher in areas where a number people have been diagnosed with COVID-19. More than 95% of all COVID-19 cases are occurring in China, with the majority of those in Hubei Province. For people in most other parts of the world, your risk of getting COVID-19 is currently low, however, it’s important to be aware of the situation and preparedness efforts in your area.

WHO is working with health authorities in China and around the world to monitor and respond to COVID-19 outbreaks 

What are the symptoms of Covid-19 

Signs of infection may include respiratory symptoms, such as fever or feverishness, cough, shortness of breath, and breathing difficulties.

How is the virus transmitted?

People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets

How can I minimize risk of transmission and protect myself?

You can protect yourself from respiratory illnesses by taking every day preventative actions, such as:

  • Wash your hands often with soap and water for 20 seconds.
  • Cover your nose and mouth when coughing or sneezing.
  • Avoid touching your eyes, nose and mouth.
  • Avoid personal contact, such as sharing cups or eating utensils, with ill people.

Is there a vaccine?

Currently, there is no vaccine available.

What are the treatments?

There is no specific antiviral treatment recommended for the new coronavirus infection. Individuals with respiratory infections should seek medical care to help relieve symptoms.

What should I do If I believe I display symptoms since I returned from my holiday?

Call NHS 111, stay indoors and avoid contact with other people immediately if you’ve travelled to the UK from:

  • Hubei province in China in the last 14 days, even if you do not have symptoms.
  • Iran, lockdown areas in northern Italy or special care zones in South Korea since 19 February, even if you do not have symptoms 
  • other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
  • other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)

In Scotland call your GP or NHS 24 on 111 out of hours. In Northern Ireland call 0300 200 7885.

Do not go to a GP surgery, pharmacy or hospital.

We will assign a member of our welfare team to keep in touch with you during your illness.

Please ensure that you capture the booking details and best contact number for the guest. We will check in with them every few days to check on their progress.

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