Latest Travel Updates
COVID-19 update
Still current at:
Updated: 6 January 2022
Travel may be a little different to what we were used to before COVID-19, but the world is reopening and ready to be rediscovered.
With COVID-19 rules and regulations constantly shifting, this page, together with Titan's Safe Travel page, will help keep you up to date with the latest travel news and answer questions you may have about your upcoming holidays.
The health and wellbeing of our customers is of the utmost importance to us and you can travel confidently in the knowledge that you're in safe hands with Titan.
As this is a fluid situation our team is working around-the-clock to ensure all updates are updated as quickly and as accurately as possible.
Don't forget, Titan's Flexi-Deposit and Protection Promise have been created to give you control, flexibility and peace of mind over your holiday.
We're pleased to announce that Titan is operating overseas departures where possible according to UK and overseas government advice and requirements.
We are currently experiencing high call volumes and kindly ask you to refrain from calling the team about an upcoming overseas holiday until you have received communication from a Titan Travel advisor.
It’s important that you and understand any entry requirements of the country you’re travelling to as you may need to complete a form or take a COVID-19 test before you travel.
To help you understand what COVID rules and entry requirements are currently in place we've created a Safe Travel page to explain what's required of all customers before, during and after your holiday.
Our safe travel page will be regularly updated in accordance with the latest rules and official guidance. In addition to staying up to date via this page, we also recommend you continue to check the Foreign, Commonwealth & Development office's (FCDO) travel advice for the latest information and remind yourself of any country-specific travel requirements before your departure date.
All customers will receive destination specific COVID-19 and travel entry requirements prior to departure as part of your final documentation.
The safety and wellbeing of our customers is Titan’s overriding priority. Titan will not operate any tours to a destination if the UK Government (FCDO) advises against all but essential travel or if travel restrictions are imposed by an overseas government over your departure dates.
Titan continues to closely monitor the situation across all our destinations and will update affected customers if travel to a destination is not deemed safe.
As the global situation is constantly changing we recommend waiting until nearer your departure date before making a decision on amending or postponing your holiday.
For customers who wish to cancel a holiday that is deemed safe to travel by the FCDO, Titan’s standard cancellation policy applies
As part of Titan’s Protection Promise, we’re pleased to confirm that should Titan cancel a scheduled tour due to UK Government’s (FCDO) advice against travelling to a destination or restrictions imposed by an overseas government, your booking and money will remain fully protected. Affected customers be able to switch to another date or tour (changes in price will be confirmed at this time) or opt for a no quibble refund which will be processed within 14 days. No credit notes, guaranteed.
If you opt for a full refund and you have not received the money within 14 days of request please contact a member of our dedicated After Sales team on 0800 988 5811 or email [email protected].
If you booked your holiday under Titan’s £49 Flexi-Deposit, you have the option to postpone or amend your holiday up to 75 days prior to departure at no extra fee should you wish.
If you do decide to cancel and the FCO has deemed your destination(s) to be safe to travel to, then standard booking conditions and cancellation charges will apply.
Absolutely. Titan's Flexi-deposit allows customers to confidently book a future holiday with greater protection and flexibility for just a £49pp deposit. Available on new bookings made before 31 March 2022*, Titan's Flexi-deposit gives you the option to amend or postpone as many times as you wish up to 75 days prior to departure at no extra fee.
Our Price Promise also protects you against any price drops after you’ve booked your holiday. If a holiday is discounted last-minute, you will automatically be refunded the difference.
With over 40 years’ experience as an escorted tour specialist, we are committed to putting our customers first. By booking with Titan, you are also fully protected by ATOL and ABTA.
*A very small number of holidays may require you to pay a higher deposit or an amendment fee (for non-refundable flights, for example) – our travel advisors can let you know further details.
To stay up to date with the latest entry and COVID-19 travel requirements, please visit our Safe Travel page.
Please visit Titan's Protection Promise for how we're working to ensure all holidays are operated safely and in line with current government guidelines.
Further information and advice on COVID-19 can be found in the useful links below.
For the latest government guidance, visit www.gov.uk/guidance
For the latest ABTA advice on travelling abroad visit www.abta.com/news/coronavirus-outbreak
For the latest health advice, visit www.nhs.uk
If you’re about to travel abroad and seek health advice for your upcoming holiday destination, visit www.travelhealthpro.org.uk
If you’re due to travel with Titan on an upcoming holiday and have recently returned from another overseas trip, we advise you to check the entry requirements via the FCO foreign travel advice page to check if there are any specific restrictions in place for the destination you are due to visit.
