Latest Travel Updates
Still current at:
Updated: 1st September 2020
If news reports about the COVID-19 (Coronavirus) outbreak have left you feeling anxious about an upcoming trip, we want to reassure you that the wellbeing of our customers and staff are of the utmost importance. We understand that you may have questions about your holiday plans, and with the parameters constantly shifting, our top priority is keeping you up to date with all the latest developments of COVID-19, as well as making sure you are informed of all possible impacts on your travel plans.
As this is a fluid situation our team is working around-the-clock to ensure all updates are updated as quickly and as accurately as possible to ensure all travellers depart on holiday with confidence, in the knowledge that they are in safe hands with Titan.
With many customers transferring their 2020 departures to next year, Titan has taken the decision to restart all touring and cruise departures from 01 February 2021.
By postponing all tours until February 2021 we hope to provide all customers with clarity and confidence in Titan that we will be resuming operations at a time when the safety and wellbeing of all customers, along with the overall holiday experience, is not compromised.
All customers affected have been contacted via post explaining the travel options available and next steps. Alternatively, you can access all information now on your My Titan account via the documents section.
We wish to welcome all customers affected back on a Titan tour at a later date when we are confident we can deliver the high-quality experience that is expected from a Titan holiday.
Thank you for your patience and ongoing support.
When you book with Titan, you book with confidence that you’ll be looked after from the moment you’re picked up from home till you’re dropped safely back after your holiday.
In light of the on-going outbreak of COVID-19 and the impact it is having on international travel across the world, Titan is pleased to extend its ‘Peace Of Mind’ policy to all customers who are due to travel before February 2021.
This policy will provide you with the option and peace of mind to postpone your departure or transfer onto another holiday departing before 31 January 2022, subject to availability, with no cancellation or amendment fee.
As a thank you for your continued support, all customers who wish to transfer their holiday under Titan’s ‘Peace Of Mind’ policy will have the following credit option applied:
- •£50pp off any UK short break
- •£75pp off any river cruise or European tour (excluding UK short breaks)
- •£100pp off any ocean or long-haul tour
If you would like to take advantage of the offers above, please contact a member of our dedicated After Sales team on 08009885811 or email email@example.com by 30 October 2020.
We’re pleased to remind you that your money and holiday is safe and fully protected with Titan through our ABTA membership and ATOL licence.
If you wish to cancel a holiday that is deemed safe to travel by the FCO, Titan’s standard cancellation policy applies.
Thank you once again for your understanding and continued support. We look forward to welcoming you on a Titan holiday once normal travel resumes.
We are sorry that we have been unable to fulfill your holiday due to the ongoing outbreak of COVID-19.
Under Titan’s Protection Promise, we’re pleased to provide all customers with our no-quibble refund policy where all requested refunds will be processed within 14 days. If you have not received your refund within 14 days of request please contact a member of our dedicated After Sales team on 0800 988 5811 or email firstname.lastname@example.org.
Please rest assured that we are currently processing all requested refunds for cancelled holidays and are working through these as quickly as we can. Please note, due to the numbers of customers affected this may take a little longer than usual.
We wish to welcome you back on a Titan tour at a later date when we are confident we can deliver the high-quality experience that is expected from a Titan holiday. Our full programme is available online, including Titan’s latest Worldwide brochure for 2021 holidays.
Thank you for your patience and continued support at this time.
We really do hope that the options available mean you won’t cancel your holiday plans. If you do decide to cancel and the FCO has deemed your destination(s) to be safe to travel to, then standard booking conditions and cancellation charges will apply.
Absolutely. We still have many customers who are booking holidays with us. We want to give our customers the peace of mind that whatever situation arises from COVID-19, you will be in safe hands.
Titan is pleased to announce the launch of its new Flexi-Deposit, allowing customers to confidently book a future holiday with just a £49 deposit. Available on all new bookings made before 01 March 2021, the Flexi-deposit provides customers with the option to amend their booking up to 75 days prior to departure at no extra fee should their situation or circumstances change.
Our Price Promise also protects you against any price drops after you’ve booked your holiday. If a holiday is discounted last-minute, you will automatically be refunded the difference.
From our team of experts here and at our destinations, we will keep our customers continuously updated. With over 40 years’ experience as an escorted tour specialist, we are committed to putting our customers first. By booking with Titan, you are also fully protected by ATOL and ABTA.
If you are still worried, there is information on our website. We’re constantly monitoring what is happening, and will be putting the latest information on this page.
Alternatively, please contact one of our travel experts by calling 0800 988 5811 or email email@example.com and we will be happy to discuss any of your concerns.
Why choose a Titan Travel tour or cruise?
Our award-winning collection of holidays covers all seven continents, with carefully planned itineraries ranging from rail journeys and river cruises, to small-group adventures and trips exclusively for solo travellers
Our promise that we will ensure your holiday is safe and secure
VIP Travel Service on every holiday
Smooth transfers to and from home with unlimited mileage
98% would book again
Holiday reviews and ratings from verified Titan travellers
Early Bird Price Promise
Early bookers will never pay more than last-minute bookers