Latest Travel Updates

Titan continues to review its upcoming overseas departures following the latest UK Government travel updates and will contact customers accordingly with any holiday updates.

We are expecting further information on the UK’s Government intentions to allow fully vaccinated travellers to return from an Amber destination without the need to isolate to be announced in July. Further updates will be provided in due course.

If you are due to travel on an overseas holiday in the coming months, we ask you to wait paying your final balance until a Titan Travel advisor has been in touch to discuss your upcoming holiday and next steps.

We are currently experiencing high call volumes and kindly ask you to refrain from calling the team about an upcoming overseas holiday until you have received communication from a Titan Travel advisor.

Don’t forget, Titan’s Flexi-Deposit and Protection Promise have been created to give you control, flexibility and peace of mind over your holiday. Nothing is more important to us than our customers safety and wellbeing, and we want you to feel comfortable and happy with your upcoming holiday plans. Click on the following links for further details on Titan’s Flexi-Deposit [insert link to https://www.titantravel.co.uk/low-deposit] and Protection Promise [insert link to  https://www.titantravel.co.uk/protection-promise].

Titan is pleased to announce that it will restart all UK Short Breaks from 06 June 2021.

All customers will be contacted by a Titan Travel advisor with further information on their holiday ahead of departure. Final balances are required to be paid 75 days prior to your departure as per Titan’s normal booking conditions.

We are pleased to inform that Titan has relaxed its final payment terms on all upcoming overseas holidays by removing the condition for all holiday balances to be paid 75 days prior to departure.

We recommend you wait until you have heard from a Titan Travel Consultant before paying your final holiday balance or applying for a visa, if required.

If you have already paid your full holiday balance no further action is required.

Titan has partnered with a selection of UK Government approved testing providers to ensure you pay a competitive price. Full details on how to book the required COVID tests for your holiday will be confirmed a few weeks prior to your departure.

When you book with Titan, you book with confidence that you’ll be looked after from the moment you’re picked up from home till you’re dropped safely back after your holiday.

Titan’s Protection Promise has been created to make sure all customers feel safe and secure when travelling on an escorted tour with us. Full details on Titan’s Protection Promise.

The safety and wellbeing of our customers is Titan’s overriding priority. Titan will not operate any tours to a destination if the UK Government (FCDO) advises against all but essential travel or if travel restrictions are imposed by an overseas government over your departure dates.

Titan continues to closely monitor the situation across all our destinations and will update affected customers if travel to a destination is not deemed safe.

As the global situation is constantly changing we recommend waiting until nearer your departure date before making a decision on cancelling your holiday. Should you have any concerns, please contact a member of our dedicated After Sales team on 0800 988 5811 or email aftersales@titantravel.co.uk.

For customers who wish to cancel a holiday that is deemed safe to travel by the FCDO, Titan’s standard cancellation policy applies

As part of Titan’s Protection Promise, we’re pleased to confirm that should Titan cancel a scheduled tour due to UK Government’s (FCDO) advice against travelling to a destination or restrictions imposed by an overseas government, your booking and money will remain fully protected. Affected customers be able to switch to another date or tour (changes in price will be confirmed at this time) or opt for a no quibble refund which will be processed within 14 days. No credit notes, guaranteed.

If you opt for a full refund and you have not received the money within 14 days of request please contact a member of our dedicated After Sales team on 0800 988 5811 or email aftersales@titantravel.co.uk.

It’s important that you and understand any entry requirements of the country you’re travelling to as you may need to complete a form before you travel or on arrival.

Please remember, this information is subject to change so we strongly recommend you continue to check the Foreign, Commonwealth & Development Office’s (FCDO) travel advice for the latest information and remind yourself of any country-specific travel requirements before your departure date.

We also recommend that you stay up to date with the latest advice from the local authorities in the destination you’re travelling to and follow all local health measures in place during your stay in the destination. Simply check the FCDO travel advice page for your destination, or sign up for the FCDO’s destination specific travel advice email alerts.

If you are travelling by air, you may also wish to read the UK government’s safer air travel guidance on sensible precautions and steps to take when flying.

Whilst we’ll tell you if there are any material changes, it is your responsibility to ensure that you understand and adhere to all entry requirements for the countries you’re visiting (and what’s required upon your return to the UK). Our partners at CIBT have created an accurate tool to help you easily check requirements, which you can find on below.

It is a condition of all Titan bookings that you are suitably insured for your holiday.  Customers are responsible for sourcing their own travel insurance.

Your policy should provide cover for the following:

• cancellation due to you or a member of your travelling party contracting COVID-19 (or other epidemic or pandemic) that will prevent you from travelling.
• cover against unexpected costs for emergency medical treatment, repatriation or quarantine needs resulting from your or a member of your travel party being diagnosed with COVID-19 (or other epidemic or pandemic) whilst abroad.

If your insurance policy does not cover you in these scenarios then it is important you aware that you will be liable to pay all costs incurred, which could be considerable.

For customers travelling on a UK Short Break, we strongly recommend you have travel insurance that includes cover against COVID-19 for any cancellation, repatriation, or quarantine needs. There are scenarios where a COVID-19 diagnosis could mean you are unable to travel at all or have to self-isolate in your hotel for up to 10 nights and insurance will help protect you against these costs. 

Before traveling, we advise you to speak with your insurance provider to discuss the cover that will best suit your needs for your upcoming holiday.

As part of Titan’s Protection Promise, we’re pleased to confirm that should Titan cancel a scheduled tour due to UK Government (FCDO) advice against travelling to a destination or restrictions imposed by an overseas government, your booking and money will remain fully protected. Affected customers will then be able to switch to another date or tour (changes in price will be confirmed at this time) or opt for a no quibble refund which will be processed within 14 days. No credit notes, guaranteed.

We will always prioritise your safety and well-being when on tour with us. Should you or your party feel unwell at any point, your tour manager will make sure you receive medical care and attention. Travellers are responsible for paying any emergency medical fees whilst abroad.

If you booked your holiday under Titan’s £49 Flexi-Deposit, you have the option to postpone or amend your holiday up to 75 days prior to departure at no extra fee should you wish.

If you do decide to cancel and the FCO has deemed your destination(s) to be safe to travel to, then standard booking conditions and cancellation charges will apply.

Absolutely. We still have many customers who are booking holidays with us. We want to give our customers the peace of mind that whatever situation arises from COVID-19, you will be in safe hands.

Titan is pleased to announce the launch of its new Flexi-Deposit, allowing customers to confidently book a future holiday with just a £49 deposit. Available on the majority of new bookings* made before 31 August 2021, the Flexi-deposit provides customers with the option to amend their booking up to 75 days prior to departure at no extra fee should their situation or circumstances change.

Our Price Promise also protects you against any price drops after you’ve booked your holiday. If a holiday is discounted last-minute, you will automatically be refunded the difference.

From our team of experts here and at our destinations, we will keep our customers continuously updated. With over 40 years’ experience as an escorted tour specialist, we are committed to putting our customers first. By booking with Titan, you are also fully protected by ATOL and ABTA.

*A very small number of holidays may require you to pay a higher deposit or an amendment fee (for non-refundable flights, for example) – our travel advisors can let you know further details.

If you are still worried, there is information on our website. We’re constantly monitoring what is happening, and will be putting the latest information on this page.

Alternatively, please contact one of our travel experts by calling 0800 988 5811 or email aftersales@titantravel.co.uk and we will be happy to discuss any of your concerns.

Further information and advice on COVID-19 can be found in the useful links below.

For the latest government guidance, visit www.gov.uk/guidance

For the latest ABTA advice on travelling abroad visit www.abta.com/news/coronavirus-outbreak

For the latest health advice, visit www.nhs.uk

If you’re about to travel abroad and seek health advice for your upcoming holiday destination, visit www.travelhealthpro.org.uk

If you’re due to travel with Titan on an upcoming holiday and have recently returned from another overseas trip, we advise you to check the entry requirements via the FCO foreign travel advice page to check if there are any specific restrictions in place for the destination you are due to visit.