Transport and transfers
Information relating to airport transfers and UK travel to get you to your departure point
Here, you’ll find information relating to the various transport options that may be involved in your holiday. If you’re in any doubt about the suitability of any transport please contact us. It's important to inform us if any elements of your chosen holiday may present difficulties to you so we can do our best to provide the assistance needed. In some cases it may be advisable that you travel with a companion who can provide the assistance you need, and we and our suppliers do reserve the right to request that you travel with a companion where it is considered necessary.
We will make sure a suitable vehicle is arranged, as long as you let us know of any mobility limitations at the time of booking. If you plan to take a wheelchair, scooter or any other mobility aids or medical equipment, please make sure you inform us as soon as possible. Please note there is a small step into most MPVs
If you have a disability or reduced mobility, you are entitled to support under Regulation 1371/2007 when travelling by rail.
If your holiday includes travel by Eurostar, please see the Eurostar website for information. Once you've had a chance to look at this, please contact us if you need to make any assistance arrangements or need to discuss your requirements further.
While we always try to use the most comfortable, well-equipped vehicles for our excursions, we are often limited by what's available in a particular destination. So regrettably, if you're unable to manage the steps onto a coach or other vehicle, you will not be able to join the excursion. This is due to the variety of vehicles used dependent on destination. In addition, as the vehicles used for excursions differ from place to place, there may be restrictions as to what mobility aids can be carried.
Although we do try to provide coaches with toilets on board wherever possible, we regret that this facility cannot be guaranteed. It is also possible that, in certain parts of the world, the toilet may have to remain locked at the discretion of the driver where disposal points are not easily accessible. Regular stops are made on every tour for the comfort of all on board.