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Accessibility & support

How we can help you with your plans and ensure an enjoyable holiday

If you have any mobility restrictions, disabilities or medical needs, you'll find the information you need here.

It's important to check the suitability of any holiday before you book. Our travel advisors will be happy to discuss this with you.

Whether you book online or via our sales team, we’ll ask you if you have any need for assistance at the time of booking. It's best to let us know then if you have any special requirements to take full advantage of the assistance available.

If you've already booked and now need to notify us of any special requirements, please contact our Travel Needs team on 0808 239 4755.