Tour Managers
In yet another endorsement of Titan's quality, we have been recognised for our superb tour management in the most influential independent consumer survey of UK holiday companies.
One of the undoubted stars of any Titan holiday is the tour manager. Professional and knowledgeable, the tour manager is on hand 24 hours a day for your convenience and peace of mind. Our tour managers are the best in the business, with years of on-the-road experience. Not only do they make all of those small logistical arrangements that keep a tour running smoothly, they also provide an introductory guiding service to your destination and look after any individual requests, from restaurant bookings to special occasion celebrations.
Expert local guides
Local guides supplement the broader guiding service provided by your tour manager, delivering an expert insight into a particular experience or attraction.
Expert guide profile - Gareth Van Rooyen
Ranger-Guide, Mala Mala. South Africa’s stunning Mala Mala safari lodge treats all guests as if they are coming ‘home’, and rangers like Gareth act as both host and guide. Your ranger is the same throughout your stay, using their tracking expertise in safari excursions, joining you for meals and taking care of your every requirement. Gareth especially enjoys the company of Titan travellers, who evidently enjoy the adventures of life, being both enthusiastic and humbled by the wonderful wildlife sightings and appreciative of the Mala Mala rangers. Mala Mal features in the 'Best of South Africa' tour.
Airports can seem imposing to even the most seasoned traveller, so we have always offered comprehensive airport assistance at Heathrow and Gatwick as part of the Titan VIP Home Departure Service®. A team of helpful staff, easily identified in their distinctive Titan uniform, is on hand to meet you, organise complimentary porterage by an official Skycaps porter and assist you with check-in. On your return, our staff will meet you at the Arrivals hall and guide you to your Titan VIP Home Departure Service® vehicle.
Airport Lounge Access
We are delighted to offer airport lounge access, from the exceptional price of only £15.00 per person. Lounges are available at regional airports around the UK, London’s Heathrow and Gatwick airports, and internationally at more than 20 airports serving Titan Travel holiday itineraries. Please request this service with our sales consultants at time of booking.
Meet the Tour Managers!
Mags Curwood
Who am I?
I am one of Titan's Tour Managers and have worked in the travel industry for many years. Travel is a great passion of mine and is reflected in the tours that I take all around the world. I truly believe experiencing different cultures broadens the mind and brings people together. What better way to enrichen your life?
Favourite Titan Tour
Whichever Titan Tour I'm on is always my favourite tour, however I would have to say Japan, Thailand and Peru really stand out: they offer such vast cultural differences. My absolute favourite however has to be the Eastern Extravaganza covering the East Coast of Canada and the USA. It's such a marvellous tour with so many interesting places to see. Each time I take this tour there is always something new to experience.
An Inspirational Travel Moment
I have been inspired so many times as a Tour Manager when I hear and see my clients reaction when they first lay eyes on Niagara Falls,or the Manhattan skyline at night to the Royal Palace in Bangkok, or the elephant training camp in Chiang Mai or one of the most beautiful Basilicas in the world - Basilica of Notre Dame in Montreal.
Special Interests
I love people. It's that simple. I also love dogs and walking (a combination of the two is always nice!). Adding to the animal theme, Belted Galloway cows are also a favourite. Oh, and hats. A girl can never have too many hats!
Top 5 Tips for Stress Free Touring
- Titan's door to door service.
- pack according to the climate of your destination
- Comfortablw shoes.
- If places of worship are on your itinerary, pack suitable clothing;a shawl or scarf is always useful.
- pack your favourite chocolate/biscuits/tea bags
Funniest Client Quote
"What time will we get to New York?" - as we are sitting in traffic surrounded by yellow cabs one bloack away from Central Park.
"So many Japanese here!" - in the Ginza district of Tokyo
"They seemed totally unable to understand a far more productive way to grow vegetables" - A Suffolk vegetable farmer frustrated at being unable to convince the people of Plymouth Plantation(17th century re-enactment village) of a better way to grow vegetables.
Favourite Attraction to Receive Maximum Client Reaction
The Manhattan skyline at night and Niagara Falls consistantly evoke the best reactions from my clients.
Rob Ingold
Who Am I?
Although I was born in London, my formative years were spent in a leafy village in Kent. My work background prior to the Tourist Industry was in Market Research. However due to an insatiable curiosity, my wonderlust led me to taking group tours which i have now been doing for over twnty five years. No matter how many times I my escort a tour, there is always something new to explore, and more interesting people to meet. Titan's many diverse and fascinating tours means I am always kept on my toes.
Favourite Titan Tour
Having lived and worked in both Australia and New Zealand, im always happy to visit those far-flung but somehow very familiar shores. The truely cosmpolitan cities of Australia, contrasting with the magnificent and rugged outback, or the Tropical North, never fail to impress me. And who could fail to fall in love with New Zealand's dramatic geography, or the friendliness of its people with their strong historic ties to Britian. In different ways both countries have so much to offer their visitors and prove to be worthy hosts.
An Inspirational Travel Moment
Enabling a client with falling eyesight to fulfill a lifetime ambition of taking a flight over the Grand Canyon. Unfortunately an unhearalded snowfall scuppered his chances and his disappointment was palpable. However from a different destination two days later we managed to get him a flights. His joy was inspirational.
Special Interests
When architecture is good, whether old or new, quirky or grand, I find it very uplifting. It can really determine your opinion of a place, and brighten your modd. Likewise, gardening can be therapuetic. And languages can be challening but always fun.
Top Tips for Stress Free Touring
- Expect the unexpected. It could turn out to be a bonus.
- Dont expect everything ot be as it is at home. Its often much better.
- Be prepared for travel delays. Take a crossword book!
- Listen to others, but form your own opinions.
Funniest Cient Quote
Being told by a charming client that we had been married in a previous life, and our liason had produced a daughter. As i stood there with my mouth open, all i could think to say was that my memory didnt stretch that far and that I needed a brandy!
Favourite Attraction to Receieve Maximum Client Reaction
Seeing exciting wildlife in its natural environment, with no fences, nver fails to bring on the wow factor. Whether its the big five in Africa, bears in North America, tigers on Asia or those ever eccentric penguins. T.V documentaries pale by comparison.
Bruce McIntosh
Who Am I?
Bruce McIntosh is one of Titan's Canadian-based Tour Managers. A graduate of the Travel and Tourism Program at Fanshawe College in London, Ontario, Canada, Bruce has been involved with fully escorted group tours for almost 30 years. His sense of humour helps him to enjoy working with tour groups. Each day, his profession as a Tour Manager, provides yet another amusing story that will be featured in his book of memoirs.
Favourite Titan Tour
It is very difficult to choose only one tour as a favourite as Canada is such a diverse country covering a vast area. Any tours in the Canadian Rockies are personal favourites. From the majestic mountain scenery to the many encounters with local wildlife, the Canadian Rockies are a photographer's dream come true.
An Inspirational Travel Moment
Imagine being in a remote area of the British Columbia coast of Canada watching several grizzly bears and their cubs feasting on their freahly caught salmon. It was an awe-inspiring sight to behold.
Special Interests
Bruce's main hobby is Photography, which goes hand in hand with Travel. Recently he has started to produce note cards with some of his favourite Canadian photos on them. Bruce also enjoys quality time with family and friends when he is not conducting a tour.
Top 5 Tips for Stress Free Touring
- Relax and enjoy your holiday.
- Let your Tour Manager look after all the details.
- Laugh and have fun.
- Trust the Tour Manager and his/her decisions which are made in the group's best interest.
- Be flexible and have a sense of humour if things dont always go as planned
Favourite Attraction to Receive Maximum Client Reaction
My favourite attraction is to take a helicopter flight in the Canadian Rockies. Not only is the flight itself amazing, but the scenery is breathtaking, and the clients are never disappointed when they return from their helicopter ride over the Rockies lofty peaks.
Anita Mandi
Who Am I?
I have been addicted to travel since the age of nine. I studied Modern Languages and History at university, backpacked around Europe and Asia, sold ice cream on the beach in the South of France, worked as a ski instructor in Austria and taught English in Bangkokand languages in High School. I am now living the dream, working as a Titan Tour Manager and love sharing my knowlegde and passion for travel with our Titan clients. I get so much pleasure from seeing the delight, jy, surprise on my clients faces as they enjoy wonderful travel experiences.
Favourite Titan Tour
Splendours of India. India is incredible with contrasts, colours, sounds, noises and tastes making your senses come alive. The power of nature and tigers of the Ranthambore National Park; the magical lands and palaces of the Maharajahs in Jaipur and Udaipur; the Ganges at dawn, one of the most spiritual and holy places on earth; the beauty of the Taj Mahal, built for love, along with Titan quailty, beautiful landscape and Indian hospitality are the recipe for a perfect touring experience.
An Inspirational Travel Moment
Whilst trekking at dawn in the Rain Forest, I watched the early morning mist clear and the sun rise over earth's largest trees. The jungle awoke; the sounds of nature came alive. Hundreds of species of animal making such a deafening noise made me realise the power of nature.
Special Interests
I have passion for golf (Great Opportunities Lifetime Friends!) - I love the honestly and etiquette of this wonderful game. Helping to educate the kids in the poor countries, especially India, is something close to my heart. I also enjoy reading, photography, movies music, bloggin, food and wine.
Top 5 Tips for Stress Free Touring
- Book with Titan and have good tarvel insurance.
- Take more than one credit/debit card just in case one doesnt work.
- Kepp water, nibbles, mosquito repellent, medication, umbrellas with you.
- Charge your camera battery daily and have a spare memory card.
- Seize the day, enjoy every moment and embrace cultural differences
Funniest Client Quote
A photo Featured in the local paper in India showed my group examining the exoctic vegetables and spices and the headline said in Hindi "Foreigners Shopping at the Market". When asked for a better caption, one client said "Ive dropped my Imodium pill, can anyone find it!"
Favourite Attraction to Receive Maximum Client Reaction
Life will never be the same after seeing the magical Taj Mahal, built by an emperor as a monument of love for his wife. Nothing can prepare for the reaction when first seeing this huge beautiful marble beauty; one of the Seven Wonders of the World appearing to be floating. I could look ay it all day!
Paul Preece
Who Am I?
Growing up in the countryside, everytime my parents would take me to the coast I would always look at the horizon and wonder what lay the otherside. This I believe is what gave me the desire to travel whenever I had the opportunity. I have been working in Travel and Tourism for more than twenty six years. Which has taken from Managing the Greek Islands and Thailand working for holiday operators, before becoming a Tour Manager working on Escorted Tours. Since then my travels have taken me from basically Alaska to the end of the World via The Americas and covering most of Asia. To me, I think its a wonderful thing being able to explore the planet we live on, and travelling with like minded guests, taking on these experiences just adds to the satisfcation of being a Tour Manager and sharing some fun and jokes along the way.
Favourite Titan Tour
Unforunately I dont have one favourite Titan tour. There are so many different places to visit. California and The Golden West has to be a major one because there is so much there to see, every day a different city or state which changes so much. From cities to National Parks, yet in contrast. My love for Asia and Sounth America never seems to leave me though. Whether travelling through China, Thailand or Malaysia all seem to take on a new form everytime I travel to these cultures. However in my heart still lies spain.
An Inspirational Travel Moment
Watching the turtles lying eggs on the beach in Costa Rica or seeing the penguins protecting their eggs in Patagonia, catching the bears taking their salmon lunch in Alaska and interacting with the Pandas on the mountain side in China. But the best I have ever seen has to be the wya of life in the Amazon Rain Forest.
Special Interests
Firstly has to be travelling, discovering different cultures and experiencing wildlife. I have a huge interest in photography having taken it as a O and A Level. Always recording tours and travels, documenting places where I have visited. Ready for those travel guides I keep promising myself I will complete of my experiences. Yoga and Tichi helps me to keep a clear head when on the road. I also enjoy reading and painting whenever I get the chance.
Top 5 Tips for Stress Free Touring
- Always split your belongings between two suitcases, should one not arrive on time, youll always have a change of clothing.
- Carry any medication, always in your hand baggage.
- Take your multivitamins as some destinations have different foods, humitdity and altitudes. Give yourself a boost!
- Keep your mouth closed in the shower so not to drink any of the water in certain countries.
- Keep your stomach warm as not to catch a chill n high humidity places.
Funniest Client Quote
Whilst on a Virgin flight, one of the passengers asked where did I go everytime I got up. I replied "up to the roof garden terrace". Before landing the passenger got up from her sea, when the cabin attendant asked her to return to her seat for landing she asked him it would be possible to view the roof garden terrance before landing. The cabin attendant looked a little amazed and replied that it was a little cold to ventura outside at the moment!
Favourite Attraction to Receive Maximum Client Reaction
Helicopter flights over the Grand Canyon has to be one of the first. When the clients return they are like space cadets! A close second has to be the Igazu Water Falls in South America. Manly I think it is the vast spaces that take their breath away and both being natural wonders, very impressive.
Selene Tomlinson
Who Am I?
The girl with a name no one can pronounc, that always reminds her guests of their daughters, grand daughter or neice! Born and bred Essex Girl whos mother made her take electuion lessions and aspire to more than the lights of Southend. I graduated in Spanish and Italian, worked on and American Summer Camp, then went off to kibbutz in Israel for 9 months. After this I got itchy feet and joined a travel company with the hope of seeing far flung places. I was dully posted in Mallorca.
After much cajoling on my part, I got transferred to their Worldwide department and literally got posted from pillar to post. Each continent for not much more than 6 months at a time. Did they not like my perfume? I decided to return to normality in 1995 but only survived my desk job for 4 months before the ache of adventure set in! Since then, I have become a Tour Manager specializing in tours of China, Central and South America.
Favourite Titan Tour
The Highlights of Argentina with Rio. All my favourite places combined into one completely amazing tour. Im a Latin girl at heart and adore the colour and vibrancy of Rio and the glamour sophistication of Buenos Aires. Always a city girl, I love to escape the madding crowds and your cant get more remote then El Calefate in Argentina. This tour takes you from the tropical splendour of Iguacu to the glaciers of Patagonia. Both sights will stay with me for the rest of my life.
An Inspirational Travel Moment
So many! Flying over Everest and trekking with a group in the Himalayas. Climbing the highest mountain at Machu Picchu. Diving into crystal clear emerald green water in Brazil's Costa Verde, fishing for piranhas in the Amazon, climbing the sand dunes in Namibia's namib desert and looking at the most amazing milky way with stars so close you could touch them. Watching a tucan steal the eggs of the weaver birds at Iguacu and horse riding in the Pantanel.
Special Interests
Primarily, im a city girl who loves museums, galleries, theatre and cinema but in contrast to this, I love escaping the madding crowds by hiking, horseriding and anything involving flora and fauna. I quite like a good adventure and am facinated by mountaineering and particulary Everest.
Tip for Stress Free Touring
A sense of humour 5 times over!
Funniest Client Quote
"Your so like my niece. Your smile, your haid, your mannerisms. She's always been a big girl...been dieting for years!"
Jayne Dunnet
Who Am I?
My name is Jayne and I have worked in tour and travel for over 25 years. My career started in a travel agency. I then joined the airlines to work as air crew, followed by ships crew on the QE 2. I have been a Tour Manager in California for the last 20 years. I was born in Suffolk but feel my second home is California. I am lucky to enjoy life both sides of the Atlantic.
Favourite Titan Tour
California Sunshine Coast. I enjoy the contrast between the California coastline followed by the dry desert areas. Our stay finishes in Palm Springs where our guests have a chance to relax after a hectic time in Las Vegas.
An Inspirational Travel Moment
Flying over the Grand Canyon and realising how small we are in the big picture.
Special Interests
I enjoy cycling especially over the Golden Gate Bridge. Often weather beaten, I then have to take myself and the cycle on the ferry back to San Francisco. I also like to ballroom dance and when I have time, I try to learn new recipes. I have been spoilt on the road by eating in restuarants so need help in my own kitchen!
Top Tip for Stress Free Touring
Pack Lightly! Bring a sun hat, comfortable shoes, sense of humour and your laughter.
Funniest Client Quote
"Do I need a passport to fly over the Grand Canyon!"
Favourite Attraction to Recieve Maximum Client Reaction
I believe our guests are very inspired when they have a chance to land inside the Grand Canyon. We have the chance to fly via helicopter to a private ranch where we decend below the rim of the Grand Canyon. It really is very humbling....if thats the right word....No words can fully describe the beauty and peace of it all. On the ranch, they can enjoy a Cowboy style lunch and walk around the ranch or horse back ride. The flight back returns overlooking hoover dam and the Las Vegas strip.
John Pertusi
Who Am I?
I am a USA based Tour Manager, born and raised in New England and a long time resisdent of Washington DC. My University degree is not in history as most clients assume but in International Relations and Diplomacy, which comes in very handy!
Favourite Titan Tour
If I had to pick one, the Southern Spectacular. I not only find it quite diverse and beautiful in terms of scenery, but it allows me to share my love of American History, architecture, food and music. Each place along the way is different, unique and has its own flavour and everyday allows me a new experience to share with clients.
An Inspirational Travel Moment
Years ago on a Canadian Rockies tour, I had a client who's husband had recently and unexpectedly passed away. They had long planned the journey together and she made the difficult decision to make the trek for the both of them. Everyday she marvelled over the beauty of Canada, savouring each place. It must have been difficult for her but I will never forget her courage and joy in being able to take this journey in his honor and sharing with me their story and how produ he would have been of her.
Special Interests
I have a huge love of reading, especially history and a great passion for food and wine which translates into lots of entertaining and cooking for friends when im home. To balance that, im an avid cyclist and a holiday for me tends to typically involve hiking, climbing and kayaking.
Top 5 Tips for Stress Free Touring
- Come with an open mind. Its not going to be like hoe, thats why you are travelling!
- Laugh! Not only a stress reducer but you will improve the holiday yourself and everyone around you.
- Take notes! You will forget the name of that mountain, believe me.
- Try something new. A different food, an activity you hav enever done.
- Let us do the worrying for you, thats why were here!
Funniest Client Quote
In New Orleans, people often wear decorative beads which they supposedly earn by "flashing" the crowd. On the departure morning of one particular tour, an eighty-something female client made her appearance of the coach covered in beads and proudly proclaimed...... "and I earned every one!"
Favourite Attraction to Recieve Maximum Client Reaction
Graceland. A place that rarely disappoints; if your an Elvis fan it will fulfill all your expectations and if your not particularly an Elvis fan, it is so well done that you'll be surprised how much you enjoy it.
John England
Who Am I?
John England, a solicitor by profession, though now non-practising and a tour manager for 14 years.
An Inspirational Travel Moment
A few years ago watching in admiration, though with hands covering my eyes, as an elderly Titan customer in her late 70's, ignored my pleas of caution and climbed swiftly up the steep steps of the pyramid in Palenque, Mexico and safely back down again.
Special Interets
Walking, cycling, swimming, motor cycling and enjoying all the good things that life has to offer.
Top 5 Tips for Stress Free Touring
- Be Prepared
- Keep smiling come what may
- Dont panic when things go wrong
- Keep cool, calm and collected
- Remember that nothing bad lasts forever
Funniest Client Quote
"Do you think salmon ever swim up Niagara Falls!"
Favourite Attraction to Receive Maximum Client Reaction
Niagara Falls - With or without the Salmon.
Karen Power
Who Am I?
Born in Bristol but spent a large part of my childhood in Holland when my father accepted a job working for the Dutch Rugby Union. I have two sisters, Lisa and my twin sister Simone. Being rather shy as a youngster, I once allowed my twin to be interviewd for a Saturday job. She got the job and I turned up for work! The move to Holland gave me the travel bug from early on and I soon realised I wanted a career in the Travel Business. My first tour was a 16 day tour around Europe with American tourists. 25 years later I am still travelling and am still enjoying the life.
Favourite Titan Tour
There are too many to mention but I am always thrilled to lead the Best of Australia and California and the Golden West.
An Inspirational Travel Moment
I recently led a tour to Tanzania and was thrilled to see the migration of the wildebeest - a powerful sight. Another magical moment was stargazing at Ayers Rock on Christmas night and my first sighting of Macchu Picchu.
Special Interests
I enjoy the chance to cook. Travelling to so many countries allows me to taste different types of cuisines. I love experimenting in the Kitchen when I get home - not always with success!
Top 5 Tips for Stress Free Touring
Preparation, preparation, preparation, be organised and a gin and tonice!
Funniest Client Quote
"Is it real?" From a lady who was watching the vocano erupt in Las Vegas.
Favourite Attraction to Receieve Maximum Client Reaction
Sydney Opera House - it always lives up to expectations.
John Allen
Who Am I?
My passion for travel and hospitality has always played a big part in my life. While working as a resort representaive in Spain, I met and married my wife and as a couple we ran a hotel and then a public house for 20 years, during which time we brought up our two daughters. My wanderlust then returned and I rejoined the travel industry. In the course of my work, I have travelled extensively to North and South America, Australia, New Zealand and the Far and Middle East and many other destinations, even Antarctica.
Favourite Titan Tour
This is a very tricky question to answer, but I guess one of our longest running tours, California and The Golden West would be right up there for me, again for its contrasts and pace.
An Inspirational Moment
Walking through the Siq in Petra, Jordan to view the treasury building carved in the pink stone with the sun lighting it up in all its glorious splendour.
Special Interests
Travel has to be my biggest passion, but I really enjoy cricket. Once as a player but now as a spectator and of course its a good game to follow around the world.
Top 5 Tips for Stress Free Touring
- Pack as light as possible
- Always keep hydrated, remember water is best
- Come prepared for all weathers
- Be open-minded for any changes that can occur.
- Always listen to information given
Funniest Client Quote
When asked if a couple of clients enjoyed breakfast they told me they always did "we boil our eggs in the kettle and toast our bread on the iron"
Favourite Attraction to Recieve Client Reaction
The Great Barrier Reef, never fails to impress.
Geoff Huggin
Who Am I?
On leaving school after taking my A levels I went into banking. I quickly realised that this wasn’t a career for me or my personality. After a short period of doing other jobs I found a position working with one of the top travel companies in the UK. Once I a had a taste for travel professionally it was in my blood. I now have over 30 years experience working in the travel industry as well as a number of years running a successful small business and being a hotelier, (at one point all 3 at the same time). I now find myself in a very privileged position of being a tour manager for a Titan, this allows me to use my experience and extensive travel knowledge to ensure my clients have a very special holiday with a personal touch. I pride myself in doing very comprehensive research in to all the areas my clients visit so that they can appreciate the full experience of the many interesting and exotic places their journey takes them. My claims to fame are as follows.I am a holder of 3 Blue Peter badges, 1 being blue and silver, a special badge, presented for making a Blue Peter ship out of melon seeds!!, I also won a Conway Stewart pen and pencil set for doing a drawing of caterpillars and butterflies on BBC's Vision On.Finally I won a book on Captain Cook , a runner up prize for colouring in a kangaroo for del monte peaches..I was trying to win a chopper bike. So you see, if you get me as your tour manager what a talented fella you would have!!!
Favourite Titan Tour
My favourite tours would be any of the combinations that Titan offer to India. Everything about India is amazing, it is so colourful, the hotels are amazing, the people are so friendly and the food is fantastic. It doesn't matter how many times i visit the Taj Mahal, I still get that feeling of amazement when i turn the corner and face one of the most incredible buildings in the world. When we travel to Ranthambore National Park to hopefully see the tigers, that incredible sight of a tiger when it comes out of the undergrowth and faces you, in all of its glory. I haven't done a tour yet when people find seeing the tiger such an experience that many have a tear in their eye, it is quite an emotional experience. Everyone must experience India, it has to be on everyones list of places to visit.
An Inspirational Travel Moment
Taking a Nile river cruise and seeing all of the ancient cities, temples and artifacts was the most inspirational holiday I have ever experienced. The fact that you could see, feel and touch so much history was a momentous occasion. Having a very knowledgeable Egyptologist as a guide ensured that your imagination relived some of the events and culture of the time.
Seeing the city of Petra in Jordan comes a close second.
Special Interests
My most special interest is travelling. I still have many wonderful places on my list to visit. I still enjoy sport particularly badminton which I was chosen to play for the county at 15, a few years ago (quite a few) Fine dining with a good red wine. The company of my pet dog Molly who is part of the family.
Top 5 Tips for Stress Free Touring
- Try to relax and let the tour manager deal with all the essentials
- Do your home work on the places you are going to visit to ensure you know what you want to get out of each location.
- Pack the right clothes for the places you are going to visit as some tours can experience very different climates.
- Be prepared to communicate with the other clients as this often leads to a better holiday experience.
- Don’t be afraid of asking the tour manager anything that may make your tour even more special
Funniest Client Quote
When managing a tour in India a client asked me if the elephant they were riding was Indian or African. While I politely told her the answer I also suggested she may want to book a Titan tour in Africa so that she could compare the difference. (company man through & through)
Favourite Attraction to Receive Maximum Client Reaction
There are so many favourite attractions...however there are different client reactions.The Killing Fields in Cambodia attract maximum client reaction in respect of how they see how pointless the war years were in the 70's in Cambodia.The Taj Mahal and tigers of Ranthambore for sheer wonderment as i mentioned earlier, and finally helicopter trips over New York and Niagara falls, and of course maximum client reaction is finding that they have a crazy, happy, Geordie as their Tour Manager!!
Brenda Constantinou
Who Am I?
I am a mature person who loves variety, people, travel, freedom and learning new things - so feel very suited to the job. My family sees me as a bit scatty but as soon as I pin on my badge I like to think I am transformed into an organized professional believing there is no problem which cannot be solved on tour provided you treat people with respect. I am told I always seem calm even under difficult circumstances and like to think clients relax on their holiday because they trust me. I am hopeless at telling jokes as I never remember the punch line but love being made to laugh so the comedians in the group have a ready audience!
Favourite Titan Tour
I am often asked this question which I find difficult to answer. My favourite Titan tour is a successful one. Destinations I have found fascinating are Vietnam, The Galapagos Islands and Japan as they are so different. New Zealand is well worth the epic flight and Africa with its people, wildlife, scenery and music is just a wonderful experience.
Special Interests
I love swimming and walking for exercise - reading and knitting to make me sit down and I teach and practice yoga.
Top Tips for Stress Free Touring
- Thorough pre tour organization - phone or email ahead (if you phone, take a name and if you email ensure you get a reply!)
- Double and triple check everything so you have no surprises
- listen with respect to any grumbles and be seen too your best
- smile and stay calm as some clients instantly take on your stress
Favourite Attraction to Recieve Maximum Client Reaction
I think it has to be the Iguazu Falls in South America - nothing quite prepares you for the natural wonder and beauty of so many falls in one place and it certainly brought tears to my eyes.
Frank Johns
Who Am I?
After some 27 years in senior management positions within the oil industry which took me to most places around the World I set up my own business some 17 years ago part of which is providing professional tour guiding. My luckiest break was to get get an interview with Titan Travel, pass their daunting selection process and exams and to end up sharing all my experience with so many happy customers in what must be one of the most rewarding vocations available in terms job satisfaction.
Favourite Titan Tour
This has to be one of the most difficullt choices as there are so many wonderful places that I travel to but I think that Titan's Best of Australia just clinches the number one spot. Through family ties I have always had a special affinity with this country which is an advantage when guiding customers around the inspiring scenery and facinating history that Austrailia has in such abundence. This tour without doubt comprenensively encapulates all this with its carefully crafted itinerary.
Special Interests
Needless to say travel comes right near the top of my list so too does history and geography. Outside this then I love motorspor, sailing, skiing and golf plus long countryside walks and restoring classic cars (Im now on my 4th project - a V8 MG). Having had a Mum who was a top London chef, cooking always comes up on my list as I find it very relazing. I also write a great deal and regularly provide articals to a number of buiness traveller websites.
Top 5 Tips for Stress Free Touring
- Prepare well in advance including reading and fully understanding the details of the holiday you booked
- Research some facts and details about the location - even a little knowledge enhances the experience
- Never be afraid to ask questions - you will find people will always want to help
- Plan sensibly - its better to list a fewer things to see and then do these throughly which is always very satisfying
- Relax and let others do the worrying
Funniest Client Quote
Whilst on a Rocky Mountain Rail Tour in Western Canada a customersituated in First Class Gold Leaf caririage, which have those wonderful viwing domes said "Frank the scenery in this country would be wonderful if it wasnt for all these trees".
Favourite Attraction to Recieve Maximum Client Reaction
Bryce National Park on Titan's Awe Inspiring National Parks Tour. Despite the fact that customers