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    Work for Titan Travel -

    To enquire about opportunities at Titan Travel please email personnel@titantravel.co.uk with your CV and salary expectations.


    Insurance Coordinator – Fixed Term Contract/Secondment till 31.01.15
    Department: Insurance
    Reports to: Customer Services Supervisor
    Working hours: 35 per week over a Monday – Friday period 
    Location: Redhill, Surrey


    The main primary areas of responsibility:

    • Call monitoring, the co-ordination of this is key to ensure that we are consistently compliant and following all FCA guidelines.  This is a major factor of the Insurance Co-ordinator role.
    • Keep on top of all compliance requirements.  The FCA at any time can set new requirements and standards from the business.  It is essential that there is a key co-ordinator of all of this
    • A key communicator to keep the partnership clear and strong with FirstAssist, the Titan policy is very different to Saga and requires a separate co-ordinator
    • The generating and collating of the monthly reports
    Ideal candidates will have the following:

    • Well Organised 
    • High attention to detail
    • Strong ability to time manage and prioritise work load
    • Confidence to work independently 
    • Confidence to project manage 
    • A can do attitude/ common sense approach
    • Willingness to help others
    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014


    Online Marketing Executive
    Department: Online Marketing
    Reports to: Head of Marketing Planning and Innovation
    Working hours: 35 per week over a Monday – Friday period 
    Location: Redhill, Surrey

    The Online Marketing Executive is responsible for overseeing all aspects of content for the Titan Travel website and digital activity. The individual is required to be involved in and be aware of all offline marketing projects so that all online marketing is fully integrated with offline activity. 

    The individual is part of Titan’s marketing team but will also work very closely with the web development team at Acromas Head Office

    Personal Characteristics:

    • A team player, working closely with other members of the online marketing team, to meet deadlines and deliver projects
    • Excellent communication skills.
    • Well organised completer-finisher.

    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014.


    Agency Sales Executive
    Department: Agency Sales Executive
    Reports to: Agency Sales Manager 
    Working hours: 35 hours per week over a Monday – Friday period

    Summary of role:
    To carry out all e commerce and online duties to help grow Trade revenue and reach yearly targets

    Main Duties:

    • All trade online marketing activity
    • Key Accounts  
    • Trade E-shot campaigns 
    • Social Media
    • Trade Website
    • Project Management  
    • Agency Sales Admin 

    Ideal candidates will have the following:

    • E ecommerce skills would be an advantage although training can be given  
    • CMS and Sitecore knowledge – or willingness to learn with training    
    • Solid commercial acumen – sales focused & target driven
    • Excellent inter-personal skills
    • Project management
    • Knowledge of the UK Trade business would be advantage but not essential
    • Self-motivated  & driven

    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014.


    Customer Services Advisor
    Department: Customer Services  
    Reports to: Customer Services Supervisor
    Working hours: 35 per week over a Monday – Friday period 
    Location: Redhill

    Summary of role:

    • To work as part of the Customer Services team responding to Client questionnaires, correspondence and resolving complaints.
    • To be pro-active in resolving Customer Service issues by phone.
    • To assist in the departments Admin, Pre-Holiday Letter writing and other day to day roles.
    Candidates should have the following: 

    • Good written English 
    • Confident telephone manner
    • Be driven and flexible 
    • Striving for excellence and keeping the client happy
    • Maintaining a detailed on the commercial needs of the business to ensure maximum satisfaction for the client with the least cost to Titan
    • Must be able to work under pressure
    • A can do approach
    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014.

    Cruise Coordinator 
    Department: Cruise Admin
    Reports to: Assistant Sales Support Manager 
    Working hours: 35 per week over a Monday – Saturday period 

    Summary of role:

    To give full support to our Sales teams by booking and confirming all elements of the Titan Travel cruise and land products and ensuring a 24-hour turnaround time is met. Ensuring exquisite service is maintained at all times with clients, staff members and suppliers.

    Candidates should have the following: 

    • Previous travel experience is not necessary 
    • Previous administration/support experience is essential
    • Excellent attention to detail and ability to multitask
    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014.


    Admin Support (maternity cover)
    Department: Sales Support Admin 
    Reports to: Assistant Sales Support Manager 
    Working hours: 19 hours per week over a Monday – Friday period

    Summary of role:

    Responsible for chasing missing client information from direct clients and Travel Agents to ensure we meet APIS requirements and deadlines for Airlines, Cruise Lines and Land suppliers.

    Main Duties:

    • To process ESTA applications in good time for departure and liaising with the client with any queries or if the ESTA is declined.
    • To process Sri Lanka Visa’s (ETA). 
    • Call / email clients and Travel Agents to obtain missing passport, insurance, next of kin information in time for ticketing deadlines. 
    • Provide the Acromas team with passenger details spread sheets for Cruise Lines, within the given time frames. 
    • Locating missing passport details on different systems.
    If you’re interested in applying please contact Personnel. Closing date for applications is 15th August 2014.