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    Work for Titan Travel -

    To enquire about opportunities at Titan Travel please email personnel@titantravel.co.uk with your CV and salary expectations.

    Title: Marketing Executive – Brands and Enquiries

    Department: Marketing

    Reports to: Head of Marketing Communications

    Working hours: 35 per week over a Monday – Friday period

    Reason for role: New role

    This is a critically important new role which will provide a single 'owner' for Titan's brand and customer acquisition activity through all our channels.  Over the past two years, Titan has successfully begun to re-generate its marketing database, but our stretching targets for the next three years require us to give greater focus on, and ownership of, this area to ensure that we deliver the database growth which underpins our growth plan.

    Reporting to the Head of Marketing Communications, the Marketing Executive for Brand and Enquirers will plan and execute both our database growth strategy - taking full responsibility for media planning and creative execution, and also for growing Titan's brand awareness and consideration - working with the Head of Marketing Communications to ensure that we create a clear and attractive brand preference through all our external marketing communications.  

    As well as being solely responsible for delivering our targeted database growth - cost effectively and within budget - this role will also include the direct management of our media, creative and PR agency relationships to ensure that we get maximum value from all our third party partners. Finally, this role would be the central channel through which Titan's PR activity would be handled - taking on the day to day liaison with, and management of, our PR Agency

    Plan and manage the annual customer acquisition (external media) campaign - to ensure that our targeted new name volumes are met within the specified budget Provide regular reporting to the Head of Marketing Communications on the performance of all activities - identifying successes/shortfalls and recommending appropriate actions to ensure that return on marketing spend is constantly optimised Oversee a programme of creative and channel testing as part of the overall strategy to identify new opportunities and additional ways in which we can achieve and exceed our targets Ensure that all external activities comply with strict brand guidelines to maintain Titan's brand positioning Provide quarterly reviews of all external activities - including the performance of the Media Agency itself - to ensure that all spend is working as hard as possible

    Ideal candidates will have the following:

    At least 1-2 years’ proven experience in a customer acquisition role, ideally within the travel sector Up to date knowledge of print and digital channels CIM/IDM diploma in marketing or similar qualification

    Closing date: 22nd April 2014

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    Shift Controller

    Department: Transport Operations

    Reports to: Control Supervisor

    Working hours: 38.5 per week over a Monday – Sunday period (4 on 4 off shift pattern)

    Location: Redhill, Surrey

    SUMMARY OF ROLE

    To control all aspects of the day-to-day movements of the vehicle fleet. To monitor flights and traffic throughout the shift, as per operational requirements. Liaise on a daily basis with Transport Management, Planning, Drivers, Workshop and other departments, to ensure all amendments to the transport programme are made

    Candidates should have the following:

    -          Previous experience of working in a busy operational department, ideally in a Transport function

    -          Be computer literate

    -          Ability to talk to Drivers, Clients

    -          Driving license

    Closing date: 22nd April 2014

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    Scheduling/Allocation Assistant

    Department: Planning

    Reports to: Planning Supervisor 

    Working hours: 35 hours per week over a Monday – Friday period

    Location: Redhill, Surrey

    SUMMARY OF ROLE

    Utilise all relevant booking information in order to provide all VIP clients with their required transfers. Maintain a smooth and constant flow of detailed and concise information for all controllers and drivers.

    Ideal candidates will have;

    The ability to work under pressure and during unsocial hours to meet deadlines Analytical approach to achieving economic transport plans Ability to prioritise duties to best enable the departments efficiencies. Excellent attention to detail.

    Closing date: 22nd April 2014

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    Sales Support Assistant

    Department: Sales Support

    Reports to: Assistant Sales Support Manager

    Working hours: 35 per week over a Monday – Saturday period

    Location: Redhill, Surrey

    Purpose of the role

    To support the Sales Teams in the confirmation of any part of a clients Itinerary that is on request and for which we do not hold allocation for.

    Ideal candidates will have the following:

    • An excellent eye for detail and accurate keyboard skills.
    • Good administrative and communication skills with a high attention to detail
    • Excellent customer service skills and telephone manner.
    • Able to work on own initiative as well as part of a team
    • Excellent administration and communication skills and able to give attention to detail.
    • Can work to deadlines, work well under pressure and prioritise workloads.

    Closing date: 22nd April 2014

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    Cruise Coordinator

    Department: Cruise Admin

    Reports to: Assistant Sales Support Manager

    Working hours: 35 per week over a Monday – Saturday period

    SUMMARY OF ROLE

    To give full support to our Sales teams by booking and confirming all elements of the Titan Travel cruise and land products and ensuring a 24-hour turnaround time is met. Ensuring exquisite service is maintained at all times with clients, staff members and suppliers.

    Candidates should have the following:

    -               Previous travel experience is not necessary

    -               Previous administration/support experience is essential

    -               Excellent attention to detail and ability to multitask

    Closing date: 22nd April 2014

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    Casual Airport Representative

    Department: Airport Reps

    Reports to: Airport rep coordinator

    Working hours: variable

    Location: Covering Gatwick, Heathrow, London City Airport, Southampton Docks, Dover Docks, St Pancras and London Victoria station

    To provide excellent customer service and assistance to our clients at the airports, docks and train stations. To assist fellow Titan Airport Representatives. To give support and general assistance to the Airport Services Co-Ordinator and Supervisor.

    Closing date: 22nd April 2014