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Brussels Incident 22nd March – Customer update

Titan does not have any passengers affected by today’s events in Brussels.  We have been in touch with any passengers due to transit through Brussels over the next few days to advise that we expect their holidays to proceed as planned, although of course, if this is not possible alternative travel arrangements will be made and we will advise customers accordingly.

In this regard, if you are due to travel and have not already given us your mobile phone number, it would be useful to take this now in case we need to contact you.

Greece latest advice - 14 July 2015

While there is continuing economic uncertainty in Greece, and speculation surrounding the country’s membership of the Eurozone, you can rest assured that Titan Travel is working closely with our partners in Greece and the FCO to monitor events.

Greece has long been a popular holiday destination for UK holidaymakers, including large numbers of Titan customers.  As a Titan customer, we would like to reassure you that that all aspects of your holiday have been taken care of, including flights, transfers and hotels, and our dedicated team are on hand should you require any support before or during your holiday. 

We hope that the current situation will soon be resolved, but if not, we will inform customers travelling to Greece this autumn and beyond on any developments. In the meantime, in line with FCO advice, please do ensure you have more than one method of payment and take extra euros to cover the duration of the holiday.
 
Tunisia - 14 July 2015

In light of recent Terrorist activity the Foreign and Commonwealth Office (FCO) have updated their advice, and now advise against all but essential travel to Tunisia.

Having reviewed our itineraries for this year, we have taken the decision to cancel our holidays to Tunisia with immediate effect and until further notice.  We apologise for any inconvenience or disappointment this may cause.
 
Russian Visa - Important Information

Commencing 10th December 2014 it became necessary for all UK and Irish residents flying into Russia to present themselves at one of two centres, either London or Edinburgh, between one and two months prior to travel date. The applicants will have to provide fingerprints, Passports and completed Application Forms.

Provided that all documentation is accurate and accepted, the Russian authorities will process the Application and return the Passport, with the Russian Visa, by post direct to the applicant within approximately 14 days. This visit would take place between one and two months before travel and of course would have to be undertaken by each traveller.

For your information, these are the details of the centres where the processes will take place:-
Russia Visa Application Centre
15 7 Gee Street
Barbican
London
EC1V 3RD

Russia Visa Application Centre
16 Forth Street
Edinburgh
EH1 3LH

Opening Hours
0830-1500 Monday to Friday
Closed at weekends and on UK Bank Holidays and Russian Public Holidays e.g. Closed between 1st and 9th January 2015 for Public Holidays
If you should have any queries regarding this please do not hesitate to contact our helpdesk department free on 0800 988 5811 and they will be able to advise further.

Ebola travel advice 31 October 2014

An Ebola virus disease (EVD) outbreak, first reported in West Africa in March 2014, has claimed the lives of many people in Liberia, Guinea and Sierra Leone. Additional security screening has been introduced at UK airports for travellers arriving from these countries. Minor outbreaks in Senegal and Nigeria have been contained and the World Health Organisation (WHO) has declared these countries free from Ebola virus transmission.

Titan does not visit Liberia, Guinea or Sierra Leone. Current Foreign and Commonwealth Office (FCO) advice does not recommend against travel to any of the countries we do visit and the risk of a traveller contracting the illness is said by both the WHO and Public Health England to be very low. We will of course continue to monitor developments and if the situation were to change, we would make alternative plans and contact affected customers accordingly.

For holiday-specific advice, see below:

Saga Pearl II - To the Western Edge of Africa due to visit Banjul (Gambia) and Dakar (Senegal) on 27 and 28 November. We have sought advice from a number of official sources as to the risks associated with travel to these destinations. While neither the FCO nor the WHO recommend avoiding visits, the wider cruise industry, as represented by the Cruise Lines International Association (CLIA), has decided, as part of its commitment to crew and passenger safety in the context of communicable diseases, to adopt a policy of avoiding calls to what are considered to be higher risk destinations. As these include Gambia and Senegal, we will no longer call at these ports on this cruise.
We naturally wish to continue with an African themed cruise and are therefore pleased to advise that we intend to substitute the calls to Banjul and Dakar with the Moroccan ports of Agadir and Casablanca. Accommodating these we will mean an adjustment to the itinerary but we are still able to retain all of the other scheduled ports.

Saga Sapphire - Cape Verde and African Shores visiting Cape Verde and Dakar, Senegal in January 2015. The health and welfare of our customers and crew is our overriding priority and we will continue to monitor the situation closely, taking into account advice from the FCO, WHO and the wider cruise industry, as represented by the CLIA. If the current advice remains unchanged, we will review the itinerary of this cruise nearer the date of departure and contact affected customers accordingly.

Other destinations – There are no travel restrictions or FCO warnings relating to any other countries we visit. Although there has been one confirmed case in Europe the risk to travellers remains very low.

Israel travel advice 6 August 2014

On 6 July violence flared between Hamas and Israel sparked by the killing of 3 Israeli teenagers in the West Bank in June. The escalation of this conflict has resulted in numerous Palestinian and Israeli casualties and deaths. The Foreign and Commonwealth Office (FCO) do not currently advise against travel to Israel although there are some warnings in place for areas where tensions could lead to unrest and areas close to the border with Gaza due to the recent conflict.

The safety and security of Titan customers is our priority and, as such, we are monitoring the situation closely and will adhere to any FCO warnings. At present we expect our tours to continue as planned but in the event that any changes become necessary we will contact customers directly.

Enhanced Security Measures for Flights 7 July 2014 

On the 2 July 2014 media reported that the US Department of Homeland Security had taken the decision to step-up security measures at overseas airports with direct flights to the USA.

The UK Government’s Department for Transport has issued a statement advising that they have taken the decision to enhance some of their aviation security measures. Flights continue to operate as normal but customers may be subject to additional searches and questions. The terrorism threat level for the UK has not changed and remains as substantial.

Customers travelling with any electronic or battery-powered devices (mobile telephones, tablets, e-books, laptops etc) may be required to turn on their device in front of security teams and/or demonstrate the item’s functionality. If you are unable to power up your device you will not be able to fly. Please ensure your device is fully charged before you arrive at the airport.

The Department for Transport statement advises that the majority of passengers should not experience significant disruption. Titan passengers should arrive and check in to the airport as normal but please allow sufficient time for the various stages of your journey including check-in, main security search areas and at the boarding gate.