Digital Optimisation Designer
The primary focus of this role is to deliver inspiring personalised content and experiences for the Titan digital channels, going from the initial concepts through to completion and execution. This includes execution of the web optimisation programme to drive conversion rate improvements, supporting email marketing with asset production and the creation of personalised journeys for the website and contact centre.
Working for Titan Travel - you will be the first person our customers speak to when they call us, so making the right impression is vital. Your key aim will be to convert enquirers into first time bookers, look after their travel arrangements up until their departure date, and deliver exceptional service throughout to ensure they come back to Titan time after time.
We are recruiting Casual Airport Representatives to work at London Heathrow Airport to join the Airport Services team. Working for Titan travel - the award winning, escorted tour operator – you will provide excellent customer service to our clients at London Heathrow airport. You’re the face of Titan Travel whilst on duty and it is your responsibility to ensure everything runs smoothly for the passengers at the beginning and end of their Titan Tour.
We are recruiting a Customer Service Executive to join the Sales and Customer Service Division. You will provide excellent customer service to our clients after they have travelled with any issues they may have encountered in order to rectify, resolve and retain their business.
You will be involved in a wide range of administration duties to ensure the smooth running of the Customer Service (Charter) system but need to be confident with dealing with customers over the phone and also have excellent written communication skills.
We are recruiting for a process driven individual with great attention to detail and problem solving skills to join our Product Analysts’ team. Working for Titan Travel – a multi award-winning escorted tour operator - you will be part of a fast-paced Product team, responsible for the loading, costing and day-to-day maintenance of all of our award-winning tours within our in-house system.